HR Support Level 3

Level 3

18 months

CLASSROOM

  • Overview:

    HR Professionals in this role are typically either working in a medium to large organisation as part of the HR function delivering front line support to managers and employees, or are a HR Manager in a small organisation. Their work is likely to include handling day to day queries and providing HR advice; working on a range of HR processes, ranging from transactional to relatively complex, from recruitment through to retirement; using HR systems to keep records; providing relevant HR information to the business; working with the business on HR changes. They will typically be taking ownership for providing advice to managers on a wide range of HR issues using company policy and current law, giving guidance that is compliant and where errors could expose the organisation to employment tribunals or legal risk. In a larger organisation they may also have responsibility for managing a small team – this aspect is outside the scope of this apprenticeship and will need to be covered separately by the employer.

What are the entry requirements?

There are no specific academic entry requirements however, all applicants need to attend an interview with a recruitment officer and undertake an initial English and Maths assessment. The initial entry points for English and Maths are as follows:

  • For level 2 apprenticeships the minimum entry level for English and Maths is ‘Entry level 3’ (E3).
  • For all level 3 and 4 apprenticeships the minimum entry level for English and Maths is level 1, ideally level 2.
  • For all level 5 apprenticeships the minimum entry level for English and Maths is level 2 however, in some individual circumstances level 1 may be considered.

Who is this apprenticeship for?

HR Professionals in this role are typically either working in a medium to large organisations as part of the HR function delivering front line support to managers and employees, or are a HR Manager in a small organisation.

Knowledge, Skills & Behaviours:

Knowledge: Business understanding, HR legislation and policy, HR function, HR systems and process.

Skills: Service delivery, problem solving, communication and interpersonal, teamwork, process improvement, managing HR information, personal development. 

Behaviours: Honesty & integrity, flexibility, resilience.

Progression and career path:

Progression into a further apprenticeship or management/supervisor roles. 

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