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Apprentice Customer Service Pharmacy Assistant (Village Pharmacy, LE9/LE2)

Job Details

About the Employer

An online based pharmacy based in LE2. We are a team of qualified professionals, with years of experience based in the pharmacy sector.

Duties will include:

  • Complete all NHS and other private pharmacy service paperwork accurately and on time.
  • Ensure high standards of pharmacy stock management, reduce stock holding and ensure maximum profitability.
  • Support stock checking, stock taking, cycle counting, and replenishment of stock.
  • Ensure all stock orders are checked off accurately, and stock stored with care.
  • Ensure the date checking procedure is maintained and recorded.
  • Deal with complaints and dispensing errors promptly and efficiently in accordance with company policy.
  • Develop and maintain good relationships with colleagues, local surgeries, nursing homes, other healthcare professionals and local bodies.
  • Keep up to date with current pharmacy practice, new drugs and their uses.
  • Respect and maintain confidentiality of information concerning customers, colleagues, company policies and statistics in accordance with the General Data Protection Regulation (GDPR).
  • Ensure that the pharmacy always projects a professional image.
  • Ensure that all areas within the pharmacy are clean, tidy and well organised with special attention to risk management guidelines.
  • Ensure the work areas and floors are kept clean and free from hazards, e.g., boxes/totes.
  • Follow all company Health & Safety procedures and policies and complete any associated training.

Desired skills

  • Excellent attention to detail.
  • Willing to learn and have flexibility towards job tasks and hours.
  • Reliable and a confident communicator.
  • Work well under pressure and towards tight deadlines, without compromising quality.
  • Have the ability to be taught and retain information.
  • Enthusiastic Work ethic
  • Teamworking skills

Personal qualities

  • Confidential and trustworthy.
  • Reliable and a confident communicator.
  • Strong administration and record keeping skills
  • Strong people skills

Desired qualifications

GCSE’s at grades A*-C / 9-4 (or equivalent) in maths and English

Future prospects

Permanent role after the apprenticeship and/or progression onto higher qualification

Training to be provided

Level 3 Customer Service Specialist Apprenticeship, which includes:

  • Level 2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)

Additional Information

We are recruiting for two positions, one at each of the following locations: LE9 2AE, LE2 6BT


Job Status: Open

Job Sectors: Pharmacy

Job Type: Customer Service

Salary: £5 per hour

Duty Hours: 37.5

Experience: N/A

Regions: Leicester

Location: Leicester, LE9 2AE, LE2 6BT