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Business Admin Apprentice

Job Details

About the Employer:

Bright Learning is a leading tuition centre in Leicester. We specialise in providing Tuitions for English and Maths to small groups of children. Your child deserves the right support and attention to achieve success in the future.

Duties will Include:

  • Ensuring customer are greeted in a professional manner
  • Respond to all first-line inquiries by telephone, face to face and social media
  • Follow up enquiries and keep the excel sheets up to date
  • Keep record of learner’s data, attendance and completion
  • Identify and understand customers’ needs and advise accordingly
  • Support tutors as and when required
  • Uploading Social media posts and stories on daily basis
  • Diary management, photocopying, mail, filing, sorting and preparing daily post
  • Organising course dates and trainers, creating quotes, booking course, completing paperwork, dealing with the enrolment process
  • Keep your working area clean and tidy
  • You will be responsible to build a strong relationship with current and old customers
  • Ad-hoc day-to-day administration tasks to support business

Desired skills

  • Excellent friendly communication and customer service skills
  • Multilingual in English and Hindi or Punjabi language
  • Excellent communication, problem-solving and presentation skills
  • Able to work independently and under pressure
  • Multitasking and can-do attitude
  • Excellent IT skills using the Word, Excel, Outlook and other day-to-day office used software
  • Good command of English – both written and verbal
  • Have good interpersonal and communication skills
  • Must be able to work full time (10AM – 6PM) Monday – Thursday

Personal qualities

  • Intelligence
  • Honesty, ambition and a strong work ethic
  • Positive can do attitude towards service delivery
  • Understanding the importance of working in a legal practice
  • An ability to stay calm and tactful under pressure
  • Self-motivation

Desired qualifications

English and maths GCSE Level 9-4/A*-C or equivalent.

Future prospects

There is future prospect for permanent full-time employment with our company.

Training to be provided

Level 3 Business Administration apprenticeship standard, which includes:

  • Level 2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)

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Job Status: Open

Job Sectors: Education

Job Type: Business Administration

Salary: 4.30 Per Hour

Duty Hours: 30

Experience: N/A

Regions: Leicester

Location: Leicester, LE2 1QJ

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