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Business Administration Apprentice (Grange Medical Centre)

Job Details

About the Employer

The Grange Medical Centre is a designated training practice for doctors, nurses and other professions where they are fully trained and qualified to deal with numerous medical issues.

Duties will include: 

  • Greet and direct patients/visitors arriving for appointments
  • Answer the telephone courteously and respond to all telephone inquiries
  • Prepare deduction summaries and print outs for patients who are moving to a new practice
  • Change patient details on records, paper and electronic
  • Take responsibility for ensuring the notice boards are tidy and updated regularly
  • Filing and archiving
  • Make new and follow-up appointments for patients over the telephone
  • Copying of medical notes
  • Ensure confidentiality on all matters Assist any other members of the practice team with administrative duties to support them in delivering their role

Desired skills

  • Good IT, Literacy and Numeracy skills
  • Organisational and problem solving skills
  • Verbal communication skills – ability to deal with people in person and on the telephone
  • Ability to apply set procedures
  • Accurate and thorough approach
  • Comfortable working to agreed objectives
  • Ability to work without supervision

Personal qualities

  • Pro-active and able to use own initiative
  • Outgoing, confident personality
  • Team player
  • Highly motivated
  • Mature on outlook
  • Interested in/aptitude for learning new skills/taking on new challenges
  • Reliability

Desired qualifications

GCSE’s at grades A*-C / 9-4 (or equivalent) in maths and English

Future prospects

Permanent position after the Apprenticeship

Training to be provided

Level 3 Business Administrator Apprenticeship Standard, which includes:

  • Level 2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)


Job Status: Open

Job Sectors: Surgery

Job Type: Business Administration

Salary: £4.30 Per Hour

Duty Hours: 37.5

Experience: N/A

Regions: Nuneaton

Location: Nuneaton, CV11 6AB