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Customer Service Advisor ( TEK TRONIKS LIMITED)

Job Details

About the employer

We design and manufacture all of our controls, monitoring systems and temperature probes at our Cotgrave production facility.

Duties will include

  • Answering the telephones
  • Dealing with customer requests via phone and email
  • Completing business documentation
  • Supporting the team
  • Management of customer service queries

Desired skills

  • Attention to detail
  • Customer service
  • Communication skills (both written and verbal)
  • Patience
  • Flexibility

Personal qualities

  • Hunger to learn and grow.
  • Good numeracy skills
  • Attention to detail

Desired qualifications

GCSE’s at grades A*-C / 9-4 (or equivalent) in maths and English

Future prospects

Permanent position after the Apprenticeship

Things to consider

You will be based at our Cotgrave office and work as part of a small team.
Our new apprentice position will be supporting the business admin and calibration team. We will need you to be good with numbers with good attention to detail.

Training to be provided

Level 3 Customer Service Specialist Apprenticeship Standard, which includes:

  • Level 2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)


Job Status: Open

Job Sectors: Manufacturing

Job Type: Customer Service

Salary: Wage to be agreed upon appointment (More than minimum wage)

Duty Hours: 37.5

Experience: N/A

Regions: Nottingham

Location: Nottingham, NG12 3GZ