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Customer Service Assistant Apprenticeship

Job Details

About the Employer

Come and enjoy locally roasted coffee, friendly and welcoming atmosphere. We do food, deserts, milkshakes, freakshakes, teas, coffees and much more.

Vacancy description

Duties include:

  • Serving customers on the phone
  • Stock counting
  • Telephone queries
  • Teamwork
  • Serving customers face to face
  • Working behind the till

Desired skills

  • Good time keeping
  • Using initiative
  • Good communication skills
  • Willing to be flexible with working hours.
  • Committed, honest, reliable and willing to learn new skills
  • Good ability to work in a team and independently
  • Committed to learning and completing RQF apprenticeship period
  • Willing to follow instructions

Personal qualities

  • Polite
  • Pleasant
  • Honest
  • Trustworthy
  • Hardworking and committed
  • Reliable

Desired qualifications

  • All candidates are screened on an individual basis for suitability for apprenticeship opportunity
  • However, GCSE A-C/8-4 English and maths or equivalents are desirable

Future prospects

Excellent chance of full time employment after completion of apprenticeship.

Things to consider

Candidates are advised to check the location of the vacancy prior to application and be able to travel to and from the location setting. Ideally A-C/8-4 GCSE grades or equivalent. Fantastic chance for the right learner – great enthusiasm for work, reliable. Good friendly environment. Development of a long term career.

Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week). For more information please visit: https://www.gov.uk/national-minimum-wage-rates

Training to be provided

Intermediate Customer Service Practitioner Apprenticeship.

  • Level 2 Customer Service (RQF)
  • Functional Skills English Level 1/2
  • Functional Skills maths Level 1/2


Job Status: Open

Job Sectors: Hospitality

Job Type: Customer Service

Salary: £4.30 Per Hour

Duty Hours: 37

Experience: N/A

Regions: Leicester

Location: Leicester, LE5 6LL