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Customer Service Pharmacy Assistant (Stone Pharmacy)

Job Details

About the Employer

An online based pharmacy based in LE2. We are a team of qualified professionals, with years of experience based in the pharmacy sector.

Duties will include:

  • Develop and maintain good relationships with colleagues, local surgeries, nursing homes, other healthcare professionals and local bodies.
  • Keep up to date with current pharmacy practice, new drugs and their uses.
  • Respect and maintain confidentiality of information concerning customers, colleagues, company policies and statistics in accordance with the General Data Protection Regulation (GDPR).
  • Ensure that the pharmacy always projects a professional image.
  • Ensure that all areas within the pharmacy are clean, tidy and well organised with special attention to risk management guidelines.
  • Ensure the work areas and floors are kept clean and free from hazards, e.g., boxes/totes.
  • Dealing with customer queries
  • Support stock checking, stock taking, cycle counting, and replenishment of stock.
  • Ensure all stock orders are checked off accurately, and stock stored with care.
  • Follow all company Health & Safety procedures and policies and complete any associated training.

Desired skills

  • Excellent attention to detail.
  • Willing to learn and have flexibility towards job tasks and hours.
  • Reliable and a confident communicator.
  • Work well under pressure and towards tight deadlines, without compromising quality.
  • Have the ability to be taught and retain information.
  • Enthusiastic Work ethic
  • Teamworking skills

Personal qualities

  • Confidential and trustworthy.
  • Reliable and a confident communicator.
  • Strong administration and record keeping skills
  • Strong people skills

Desired qualifications

GCSE’s at grades A*-C / 9-4 (or equivalent) in maths and English

Future prospects

Progression within the company which enables further qualifications and up-skilling.

Dispensing training

Training to be provided

Level 2/3 Customer Service Apprenticeship, which includes:

  • Level 2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)


Job Status: Open

Job Sectors: Pharmacy

Job Type: Customer Service

Salary: £4.81 Per Hour

Duty Hours: 40

Experience: N/A

Regions: Stone

Location: Stone - ST15 8YE