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Office Administrator Apprentice (Magentis Solutions Ltd)

Job Details

About the Employer

Magentis Solutions bring a dynamic, forward thinking offering of Managed Print Services (MPS) to an already well established provider of all other aspects of Managed Services.

Duties will include

  • Answering the telephone and dealing with incoming customer queries
  • Placing orders and service calls directly with our partners
  • Creating invoices
  • Inputting data into our bespoke backend management software
  • Credit Control
  • Arranging small parcels and sending out to end users
  • Additional Ad Hoc duties when required
  • Other general administration duties
  • Using a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Access, etc., to produce correspondence and documents and maintain presentations, records, spreadsheets and databases
  • Undertaking administrative tasks such as ordering equipment / stationery supplies, and reporting and rectifying faults and enquiries

Desired skills

  • Good working knowledge of Office 365
  • Good organisation skills
  • Good time management
  • Prioritise tasks to meet multiple deadlines
  • Commitment to study and work
  • Good communications skills, both written and verbal
  • Discretion (Compliance to the General Data Protection Regulations Act 2018)
  • Confidence with IT and computer packages
  • Accuracy and good attention to detail

Personal qualities

  • Intelligence
  • Honesty, Ambition and a Strong Work Ethic
  • Positive can do attitude towards service delivery
  • Understanding the importance of working in a legal practice
  • An ability to stay calm and tactful under pressure
  • Self-motivation

Desired qualifications

GCSE’s at grades A*-C / 9-4 (or equivalent) in maths and English

Future prospects

Possible permanent position after apprenticeship

Training to be provided

Level 3 Business Administrator Apprenticeship Standard, which includes:

  • Level 2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)


Job Status: Open

Job Sectors: Manufacturing

Job Type: Business Administration

Salary: £184.80 to £356.40 - Weekly

Duty Hours: 40

Experience: N/A

Regions: Birmingham

Location: Bromsgrove, B61 0LA