Apprenticeship Courses

Digital, IT & Data

Multi-channel Marketer Level 3

As part of the Marketing team the multi-channel marketers will contribute to the implementation of the Marketing strategy and plans. They will be responsible for delivering day-to-day marketing activities across a multitude of platforms, channels and systems that are essential to the Marketing function and activities of the company.

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Content Creator Level 3

Content Creators can be found in both creative and non-creative industries with a broad purpose to develop and create written and visuals content to be used across a variety of platforms and media.

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Digital Support Technician Level 3

Digital Support Technicians provide technical assistance and support to users, troubleshooting issues, maintaining digital systems, and ensuring smooth operations in various digital environments.

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Information Communications Technician Level 3

The primary role of an Information Communications Technician is to deliver the efficient operation and control of IT within an organisation. Technicians will often respond to support queries as well as maintain

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Data Technician Level 3

Data Technicians secure, structure, and analyse data using fundamental methods, found in all sectors where data is generated or processed, including finance, retail, education, health, media, manufacturing, and hospitality.

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Professional Services

Customer Service Practitioner Level 2

 Practitioners provide high-quality products and services to customers, including order processing, advice, support, and measuring customer satisfaction.

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Customer Service Specialist Level 3

A customer service specialist provides direct support for complex or technical customer requests, complaints, and queries across all sectors and organization types.

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Business Administrator Level 3

Administrators work across all sectors, supporting different parts of the organization, and interacting with internal or external customers, adding value through functional area support.​

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Team Leading Level 3

A Team leader or ​supervisor is a first line management role, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals.

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Operations / Departmental Manager Level 5

An operations or departmental manager oversees teams and projects, achieving goals and objectives aligned with the organization’s strategy, and reporting to higher-level managers or business owners.

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Early Years Educators Level 3

Early Years Educators are highly trained professionals who play a key role in ensuring that young children learn and develop well and are kept healthy and safe. They work in a range of settings including full day care, children’s centres, pre schools, reception classes and as childminders. They may either be working on their own or supervising others to deliver the Early Years Foundation Stage (EYFS) requirements set by Government for the learning, development and care of children from birth to 5 years old.

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